Delivery Policy
Standard Delivery
- Processing Time: 1-2 business days
- Delivery Time: 3-5 business days
- Cost: $4.99 (Free on orders over $50)
- Carrier: National postal service/local couriers
Express Delivery
- Processing Time: Same day if ordered before 12PM
- Delivery Time: 1-2 business days
- Cost: $12.99
- Carrier: Priority courier service
International Shipping
- Processing Time: 1-3 business days
- Delivery Time: 5-10 business days (varies by destination)
- Cost: Calculated at checkout
- Customs: Customers responsible for any duties/taxes
Click & Collect
- Available at select partner locations
- Ready for pickup in 1 business day
- Free service
- Must present ID and order confirmation
Same-Day Delivery
- Available in select metropolitan areas
- Must order by 11AM
- Cost: $14.99
- Delivery window: 12PM-8PM
Holiday Shipping
- Extended processing times may apply during peak seasons
- Recommended order deadlines displayed during checkout
- No deliveries on national holidays
Order Tracking
- Tracking number provided via email upon shipment
- Real-time updates available at adventurestoy.com/track
- Delivery notifications sent via SMS/email
Shipping Restrictions
- Cannot ship to PO boxes
- Signature may be required for high-value orders
- Certain items have special shipping requirements
Undeliverable Packages
- 3 delivery attempts will be made
- Returned packages may incur restocking fees
- Contact us within 7 days of failed delivery
Multiple Item Orders
- May ship separately if items have different availability
- No additional shipping charges for split shipments
- All tracking numbers provided
Remote Areas
- Additional delivery time may be required
- Some locations may have service limitations
- Contact us for specific area inquiries
For complete delivery information or assistance, please visit adventurestoy.com/shipping-help